Process We develop conflict, change and project management processes that create positive work environments responsive to both social values and business needs. We understand that organizational change requires values-based leadership and we use proven assessment and evaluation tools to build and lead a healthy organizational culture. Conflict in organizations is inevitable. While conflict can lead to lost productivity, decreased cohesion, and damaged relationships it also can be a driver of creativity and growth. Harnessing the positive potential of conflict requires leaders, teams and individuals to develop innovative management strategies and interventions that proactively transform conflict into opportunities for change. Building teamwork is another essential for effective organizational processes. As the world shrinks, connectivity abounds, and virtual collaborative work is on the increase, it is imperative for leaders and managers today to understand the nature of global virtual teams, and the competencies required to lead these teams. We have developed an innovative new tool called Lost in Cyberspace, published by Wiley, that enables teams to learn interactively about the dynamics of, and best practices in, global virtual teams. This exercise can be positioned in a broader training program either tackling the nature of teams, per se, or tackling the issues of global leadership. We use a range of tools for team analysis including team role styles. QED Consulting offers you: Conflict resolution consulting and training in collaborative negotiation and mediation skills. Assessments and audits of organizational culture. Strategic consulting in identifying, clarifying and prioritizing initiatives, both short-term and long-term. Team development: real, global and virtual. Project Management, covering planning, review and implementation, systemic thinking, and team dynamics. Tools Lost in Cyberspace by QED Consulting and the Applied Knowledge Group, published by Wiley/Jossey-Bass For more information, please email .